GigChat Privacy Policy

Effective Date: April 30, 2026

GigChat is a conversational service assistant that allows users to request and manage services by SMS or WhatsApp.

SMS Consent

By texting GigChat, you agree to receive conversational and transactional SMS messages related to your service requests, including scheduling questions, confirmations, service updates, and customer support replies. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

You can also view our SMS opt-in page here: GigChat SMS Opt-In.

Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information We Collect

We may collect your phone number, name, email address, service request details, pickup and drop-off information, saved addresses, appointment details, pet information, and message history when you communicate with GigChat.

How We Use Information

We use this information to respond to your messages, process service requests, confirm bookings, provide service updates, manage customer support, and improve the GigChat service.

SMS and Messaging Consent

By sending an SMS or WhatsApp message to GigChat, you consent to receive conversational and transactional replies related to your service requests. Message and data rates may apply. Message frequency may vary.

Opt-Out

You can opt out of SMS messages at any time by replying STOP. You can opt back in by replying START.

Data Sharing

We do not sell or share your personal information with third parties for marketing or promotional purposes. Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers only as necessary to operate GigChat, process messages, store customer records, or fulfill your requested services.

Data Security

We use reasonable administrative and technical safeguards to protect user information.

Contact

If you have questions about this Privacy Policy, contact us at:
alexwadskier@aychihuahua.org